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When running a usability study, it’s important to frame your time together. I use this script to help aid in doing this consistently across participants.
As you come onto a project, this is the ideal place that your UX work will begin. Use this document to help frame initial discussions with your project team.
One of the best ways to quickly understand your users is to get into their context of use and watch them work with the thing you’re interested in. These guides can help you guide your time and collect your thoughts.